Read the Feedback from our Clients and Leave us a Review!
Since 1995, CarePlus Home Health, Inc. in Gaithersburg, Maryland has been providing private duty in home care and nursing care services to care recipients living in Rockville, Potomac, Bethesda, Silver Spring, Germantown, Gaithersburg and surrounding Maryland regions. Read what some of our happy clients have to say about their experiences with our in home care and nursing care services.
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"With CarePlus I feel like if there’s an issue at all with the caregivers, the owner Tom would fix it. We also like that the caregivers are very well trained in dementia care. I’ve been using CarePlus Home Health for two years for some of our residents and we continue to use them. I know that if there is an issue they are able to resolve it quickly. Actually we have one lady that has an ongoing a private duty aide with them and so they’re very happy. I am satisfied with their service."
"I just wanted to reach out to you and say thanks for providing your services to me in my time of need. I am extremely grateful and appreciative. Please let the nurse that was there for me after my surgery (I have forgotten her name) that she was wonderful and extremely supportive. Words can't say enough. Thank you!"
“With CarePlus I feel like if there’s an issue at all with the caregivers, the owner Tom would fix it. We also like that the caregivers are very well trained in dementia care. I’ve been using CarePlus Home Health for two years for some of our residents and we continue to use them. I know that if there is an issue they are able to resolve it quickly. Actually we have one lady that has an ongoing a private duty aide with them and so they’re very happy. I am satisfied with their service.”
“We were looking for a service that offers more things. One that could arrange a driver and could add more support to our system. Originally I got the recommendation from my mom’s doctor. We were looking for somebody that I could get services from. Now we have had several caregivers since we started with CarePlus in April. We have very strong and highly qualified caregivers. They have good compatibility with mom and when they didn’t, they were able to switch people very quickly. Our current caregiver has been here for several months. The caregivers mainly give support and care for my mom.”
“The social worker from Kaiser recommended 3 agencies to me and CarePlus was one of them, so I called them up. They were excellent. I needed some transportation to medical appointments for my mom who is in an independent living residence. CarePlus is just out of this world! My mother seemed to be pleased with the aides. She’s been with them for 6-8 months. Every time I call and a lot of times it was last minute, they were able to provide the transportation my mother needed.”
“I think that CarePlus was great and I sure love their services. They were really good. The caregivers have good work ethics. They don’t use their cellphones while working. They take my calls and concerns seriously and take care of whatever I need. They were friendly too. I was with them for almost 2 years.”
“My son hired CarePlus for me since May of this year. They’re very good and very prompt. If I had to call them with questions like who’s coming or anything else they always let me know. I am happy with the caregivers. They’re doing whatever I need them to do. We go to the store and they accompany me around. I really don’t have any problems with them.”
“I have met Tom and he was really sincere, honest and runs a good agency. I was really really impressed by him. My husband was a medical doctor and I was married to him for 47 years. I’m now an old lady and I’m stuck in a chair because of arthritis. I have a 24/7 care. I find CarePlus a very professional and a very decent agency. My caregiver is wonderful. She’s full time, 24/7. I just love her. She’s there for me in every way that I need like preparing my meals, housekeeping and laundry.”
“I cannot live by myself anymore and I needed help and so I called CarePlus. Everything is good with them. I never had any problems with them. The caregiver I have is excellent.”
“My experience with CarePlus had been good. My sister in-law talked to somebody in their church and recommended them to us. I have no major complaints whatsoever. Sometimes though there’s a language barrier issue. We get to have someone with a strong accent but right now we already found someone who is match for my Dad. Some are better than others. There’s one particular caregiver who is very professional. I think her name is Yana. Others are also good and knows their job. There’s only one that we did not allow to come back. She clocked in and then went outside and said she’ll be back in a minute. She came back after half an hour. She watch movies in the computer and talk on her cellphone for a couple of hours. She even ask me to do stuff for her. So I ask for her not to come back. When I mentioned this to CarePlus management they said they were surprised because she is one of the better ones and people ask for her. Anyway, we have also someone that came in recently, she’s also very good. When I offered her to eat with us, she would refuse and say they’re not allowed to do that. Sometimes I would offer her a break and tell her to go downstairs and she would refuse as she is not allowed to do so. She does not use her cellphone while at work. She really sticks with the rules. Other caregivers are a little bit more relaxed. It’s ok most of the time but she really go above and beyond. When she’s here all night, she would check on dad every 2 hours. Others would just check on them if they hear my dad asking for help.”